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"Care during life threatening experience"

About: Northampton Hospital / Emergency Department

(as the patient),

My journey started on a week night at the Northampton Health Services Emergency. I arrived at the hospital in the mist of having a heart attack, the nursing staff I saw were efficient in every aspect of the emergency. I felt they were compassionate and caring while they provided what was outstanding emergency attention and I was made to feel safe and in good hands. I can not express how much admiration and  appreciation I feel for the staff working within Northampton Hospital.

From the time I arrived to organising my transport to a major cardiac hospital the nursing staff where efficient and comforting and I owe my life to them. 

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Responses

Response from Di Franklin, Operations Manager, Midwest Murchison, WA Country Health Service Midwest 3 months ago
Di Franklin
Operations Manager, Midwest Murchison,
WA Country Health Service Midwest
Submitted on 25/01/2024 at 7:27 PM
Published on Care Opinion on 29/01/2024 at 10:13 AM


picture of Di Franklin

Dear lynxgd39

Thank you for reaching out to us on Care Opinion.

Reading your feedback made me feel so proud of the team at Northampton. In your time of need the team were there and responded to your critical emergency. The team are so committed to providing high quality care to their community and it’s very encouraging when a patient takes the time to confirm their efforts were so appreciated. Your kind words have been shared with the Northampton team and I’ve also added my appreciation of the great service they provide each and every day.

I do hope you are back home and on the road to recovery.

Regards

Di Franklin

Operations Manager Midwest Murchison

WA Country Health Service – Midwest

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