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Great experience as day patient

Posted By orionzt66

"Great experience as day patient"

About: Kyneton Hospital / Perioperative Services

(as the patient),

Such a lovely experience here as a day patient.

I had a hysteroscopy and D&C with Dr Michael from Ballarat. 

Nurses Jane, Donna and Victoria in the Day Ward were so caring and helpful - and also funny, which helped with the nerves. Very thankful.

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Responses

Response from Kristine Wyatt, Nurse Unit Manager - Perioperative Services, Perioperative services, Kyneton Heatlh 2 months ago
Kristine Wyatt
Nurse Unit Manager - Perioperative Services, Perioperative services,
Kyneton Heatlh

Submitted on 28/02/2024 at 11:22 AM
Published on Care Opinion at 12:11 PM

Dear orionzt66,

Thanks so much for taking the time to share your experience with us. We recognise how important it is to communicate effectively with all of our patients; and certainly, with surgical patients where the unfamiliar environment can be stressful. What you have shared validates the caring and professional approach taken by our staff and that we are delivering on our organisation's goal to deliver ‘best care for every person, every time’.

I will pass your feedback onto Jane, Victoria and Donna.

Kristine Wyatt

NUM perioperative Services

Kyneton health

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