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"Busselton HC"

About: Busselton Health Campus / Day Surgery

(as the patient),

I cannot thank the nursing staff enough for what I went though, they were fantastic. From the admission lady, Tam, when I walked through the door, to where you go while waiting for the operation. At that moment, you’re filled with fear and can’t think straight, but another lady whose name I cant remember, she was marvelous she put on a spotify song so we could all have dance. At a time like that it really does help.

In my recovery, Holly was absolutely amazing. She normally works in emergency and she was fantastic I cant thank her enough for her care and support in such a short time.

I cannot fault the food. Something as simple as sandwiches and a bowl of rice bubbles was just really nice I was really grateful.

And the night staff I saw were great. They were very very polite and decent and if they had to see someone during the night they didn’t make a lot of noise, they weren’t walking around heavy footed, they were very considerate so I thank them as well.

I don’t get sick very often, so to get that sort of treatment was really great and I think people like these should be recognized.

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Responses

Response from Leah Willey, Acting Clinical Nurse Manager , Surgical Services, Busselton Health Campus 2 months ago
Leah Willey
Acting Clinical Nurse Manager , Surgical Services,
Busselton Health Campus
Submitted on 29/02/2024 at 5:48 PM
Published on Care Opinion at 5:49 PM


Dear blackbird63,

Thank you for taking the time to provide us with this wonderful feedback. We do have fantastic caring and dedicated staff here at Busselton Health Campus, and I'm so glad your experience with us was a positive one including the dancing, we strive to make our patients as comfortable as possible.

I will pass on your lovely words to our staff.

Yours Sincerely

Leah Willey

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