"Imaging department"

I brought my parent into ED where they were eventually sent for an X ray despite me stating that an X ray is a waste of time, a CT would be better for muscle pain. Despite my protest, they did an X ray which showed nothing (we knew it wasn't a broken bone) and sent them home with a seemingly pathetic dose of pain relief.

We went to the GP where they were given a referral for a CT and better pain relief. The following morning, I had to call an ambulance due to the pain. While in ED, a different doctor saw my parent and ordered a CT while saying me to that a X ray is a waste of time. While my parent was having the CT done, they wouldn't let them move across in their own time, they moved my parent themselves and when the pain increased to 10/10, they jumped and the staff that was helping them, yelled at them saying that if they didn't keep still that my parent would hurt them. I feel the staff in ED and medical imaging clearly need more training. No doubt that the hospital will just defend the staff despite their apparent lack of compassion or skills.

The CT showed something that a X ray wouldn't. I feel the staff in ED and medical imaging that day were incompetent. It seemed to me there was no point doing a care call as I believe they wouldn't listen anyway as the first doctor apparently consulted their superior. Not happy.