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"Excellent Care -KHC"

About: Karratha Health Campus / Emergency Department

(as the patient),

On presenting at ED / Triage I was treated very promptly and courteously. Followed through to the team in ED, the professionalism continued through the examination, further CT scan and other tests, 'to make sure we are not missing anything underlying', I recall was the response. At all times I was kept up to date as things progressed along, also understanding some results take time.

Moved to the ward for a three-day admission, the entire ward staff were caring and supportive during my admission also ensuring I was kept up to date with my ongoing treatment. The ward support staff were always courteous and friendly.

I only have praise for professionalism for all the staff at KHC.

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Responses

Response from Matt Wells, A/Operations Manager West Pilbara, West Pilbara, WA Country Health Service (WACHS) Pilbara 4 days ago
Matt Wells
A/Operations Manager West Pilbara, West Pilbara,
WA Country Health Service (WACHS) Pilbara
Submitted on 15/04/2024 at 1:16 PM
Published on Care Opinion at 1:17 PM


Dear caringFIFO60

Thank you for taking the time to share the story of your experience at the Karratha Health Campus. I was delighted to read that throughout your journey our staff provided you with professional, compassionate and informed care.

I will share your feedback with our staff which recognises their commitment in providing comprehensive care to our patients, their families and carers is seen and appreciated.

Once again, thank you for your feedback and I hope you are well on the road to recovery.

Warm regards

Matt Wells

Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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