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Care Opinion

Care shown by staff

Posted By amumwithchild

"Care shown by staff"

About: Bunbury Hospital / Emergency Department Collie Hospital / Emergency Department

(as a parent/guardian),

Recently had to bring my daughter to Collie ED. The care, compassion and professionalism shown by Dr Lesle and Nurse Raylene was outstanding and very much appreciated. We were transferred to Bunbury ED, and again all staff were amazing and comforting for my young daughter, especially the teddy and activity pack donated by the volunteers. 

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Responses

Response from Amber Hargans, Nurse Unit Manager, Bunbury Critical Care Directorate, WACHS South West 3 weeks ago
Amber Hargans
Nurse Unit Manager, Bunbury Critical Care Directorate,
WACHS South West

Submitted on 4/04/2024 at 4:06 PM
Published on Care Opinion at 5:14 PM

Dear amumwithchild

Thank you so much for taking the time to provide such lovely feedback. I will be sure to pass on your kind words to all involved, including the volunteers who just love to hear how the teddies they lovingly make comfort children in our department.

I do hope your child is now feeling better.

Kind regards,

Amber Hargans

Clinical Nurse Manager

Emergency Department

Bunbury Hospital

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Response from Barry Moroney, Director of Nursing, Wellington, Harvey Hospital, WACHS South West 3 weeks ago
Barry Moroney
Director of Nursing, Wellington, Harvey Hospital,
WACHS South West

Manage Collie, Donnybrook, and Harvey Hospitals

Submitted on 5/04/2024 at 3:32 PM
Published on Care Opinion at 4:16 PM

Dear amumwithchild,

Thank you for reaching out to let us know about your experience with Collie ED. Raylene & Dr Lesle, like all our fantastic staff, do an amazing job for the Collie community. I trust your daughter is doing well and enjoying the Teddy!

Thanks Again,

Barry Moroney

Director of Nursing

Collie Hospital

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