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Care in Emergency Acute Ward

Posted By sambatc93

"Care in Emergency Acute Ward"

About: St George Hospital / Emergency Department

(as a relative),

My father was admitted into emergency with a suspected stroke. All the staff he encountered were wonderful to both him and my mother. They were treated with care and kindness. In particular Abir, the nurse in emergency acute ward 2 was fantastic. Kind, caring and funny. Thank you 

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Responses

Response from Angela Karooz, General Manager, St George Hospital last week
Angela Karooz
General Manager,
St George Hospital

Submitted on 26/04/2024 at 2:51 PM
Published on Care Opinion at 2:51 PM

Dear sambatc93,

Thank you for taking the time to share your feedback regarding your recent experience with us at St George Hospital. Your kind words mean a great deal to our team, as we strive to provide the highest level of care and support to all our patients and their families.

We are delighted to hear that your father and mother received exceptional care during their time in our Emergency Department, especially during such a challenging moment. Your recognition of the dedication and compassion shown by Abir, the Registered Nurse in Emergency Acute Ward 2, is appreciated. We will be sure to pass along your heartfelt commendation to Abir and the rest of the team.

At St George Hospital, we are committed to continuously improving our services, and feedback like yours helps us understand what we are doing well and where we can make enhancements.

Please know that we are here to support you and your family every step of the way. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you once again for choosing St George Hospital. We wish your father a speedy recovery and extend our regards to your family.

With my best regards,

Ange Karooz

General Manager

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