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"Total hip replacement"

About: Rockingham General Hospital / Trauma & orthopaedics

(as the patient),

Thank you all.

I would like to thank everyone who was involved with my hip replacement.

Starting from the very beginning at the initial appointment, followed up by the pre-admissions appointment,

At the initial appointment the surgeon explained in very great detail of the procedure what was going to done.

Then the day of the surgery the step by step stage were explained in great detail, followed up by the after care in the surgical ward.

Great effort was made by all concerned to be sure I was comfortable, including the surgeons assistant calling in twice to check how I was progressing.

The choice of meals was very adequate and served with very friendly staff.

The cheerful good morning call from the ward cleaning staff made a great start to my day.

Thank you all for making my three day stay at Rockingham Hospital a great experience.

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Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 2 weeks ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 30/04/2024 at 6:06 PM
Published on Care Opinion on 1/05/2024 at 10:56 AM


picture of Kath Smith

Dear plutorg59

Thank you for taking the time to provide us with feedback in relation to your experience at Rockingham Hospital for your hip replacement journey. I hope you are recovering well at home following your surgery.

I am so pleased to hear that you received such exceptional care from the very beginning of your journey through the outpatient department, your surgery and the postoperative period and that we made your comfort a priority. Our staff are passionate and dedicated health professionals who are committed to providing person-centred care. We are very proud of the work they do. I will be delighted to pass your feedback to them.

Thank you again for taking the time to write to us; we greatly appreciate such wonderful feedback.

Kind regards

Kath Smith

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