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"Orthopaedic surgery at Fremantle Hospital"

About: Fremantle Hospital and Health Service / Orthopaedic Surgery Department & B7N

(as the patient),

I would like to say a huge thank you to all staff that looked after me when I was admitted for orthopaedic surgery on as well as the pre-op clinic nurse whom I had received a phone call from 2 months previously. Everyone I met from the volunteers to surgeons were polite, friendly and professional. I felt listened to and time was given for me to ask questions with clear explanations given. I felt quite nervous about my surgery but everyone was so kind that my anxieties eased and I felt safe and in good hands. I had had problems with previous general anaesthetics so this was a concern to me, but I was able to choose to have a block and sedation instead which was a huge weight off my mind. Post-operatively, I was able to call my husband from Recovery which both of us were very grateful for. The staff on the Surgical Short Stay Unit were all lovely, and gave me analgesia and antiemetics promptly when I needed them. Another observation is that everyone seemed to get on well and work well with one another. Thank you to all staff for the exemplary care I received.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 13 months ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 22/05/2024 at 3:20 PM
Published on Care Opinion Australia at 3:53 PM


picture of Neil Doverty

Dear BeeBoDee,

I was deeply touched to receive your thoughtful message expressing your gratitude for the care you received during your recent orthopaedic surgery at Fremantle Hospital.

Knowing that we were able to provide you with a positive and reassuring experience during what can be a challenging time is truly heartwarming. Your feedback motivates us to continue striving for excellence in patient care.

Thank you once again for taking the time to share your appreciation. Wishing you a smooth recovery and continued good health.

Kind regards

Neil Doverty

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