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Amazing care post birth and severe mastitis

Posted By chassisjy68

"Amazing care post birth and severe mastitis"

About: Geraldton Hospital / Maternity and Newborn Services

(as the patient),

I’ve recently birthed at Geraldton Hospital. The care during and after delivery was amazing! The staff really listened to my concerns and helped me feel at ease.

9 days postpartum, I developed severe mastitis. I was readmitted for 5 days for treatment. Although it was a horrible thing to go through, I had the most amazing team treating me and supporting my recovery. I really felt as if they were genuinely invested in my recovery- it wasn’t just another day on the job. A win for me was a win for them. 

My newborn was able to board with me for the 5 days and everyone was so loving towards him and helped care for him to support my healing. I could focus on resting knowing my son was in the best hands. 

Upon discharge I was linked in with WACHS lactation consultant- Di. She has been one of my greatest supports during this journey and a huge advocate for me. 

It has been a long road to recovery but I have finally healed. 

Our breastfeeding journey hasn’t been the easiest, however we have been well supported by not only Di but Shannon and Temika from the community allied health feeding team. 

A heartfelt thank you to the midwives, ED staff, the PSA’s, the sonographers and the allied health team! 

I am so grateful to have had access to many amazing practitioners and care staff. It gives me great peace of mind knowing that they are there if my family or I ever need them in the future. 

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Responses

Response from Cameron Ross, Operations Manager Geraldton Health Campus, Midwest, WA Country Health Service 13 months ago
Cameron Ross
Operations Manager Geraldton Health Campus, Midwest,
WA Country Health Service

Operations Manager Geraldton Health Campus

Submitted on 27/05/2024 at 12:22 PM
Published on Care Opinion Australia at 1:45 PM

picture of Cameron Ross

Dear chassisjy68

Thank you for sharing your story with us.

I am always very proud when we receive positive feedback that endorses the hard work and dedication of all the staff across the Geraldton Hospital campus. Everyone has put you and your son’s welfare at the centre of everything they have done. I can ask for no better example of exactly the care we aim to provide our community.

I would like to add my thanks to every member of the team that played a part in your journey.

I do hope you and your baby are doing well.

Regards

Cameron Ross

Operations Manager Geraldton Hospital

WA Country Health Service – Midwest

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Response from Karen Street, Director Population Health, WACHS Midwest 13 months ago
Karen Street
Director Population Health,
WACHS Midwest

Submitted on 27/05/2024 at 1:02 PM
Published on Care Opinion Australia at 1:46 PM

picture of Karen Street

Dear chassisjy68

I would also like to thank you for taking the time to share your experiences with us and offer our Congratulations on the birth of your son.

I also felt very proud to read of the wonderful care provided by Di, Shannon and Temika. They are all dedicated and compassionate health professionals, who are committed to providing high quality care to all the new mums and babies in our community.

I have shared your kind words with them and added my own acknowledgement of their excellent efforts.

Thank you again for reaching out to share your story and I hope you are feeling well and enjoying time with your new son.

Regards

Karen Street

Director Population Health

WA Country Health Service – Midwest

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