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"Colonoscopy procedure"

About: Daylesford Hospital / Perioperative services

(as the patient),

The loveliest team of people I’ve come across in the health system. In my experience, they talk with each other and there’s genuine warmth. You can hear it. 

That’s important because feeling stressed that there’s something going on that you have no insight into (other than pain), it’s nice to know that you're in the hands of skilled, intelligent and empathic people. Talk about feeling valued, cared about, cared for. They even had the post procedure sandwich guy make a special for my idiosyncratic needs. 

This is all small stuff, when you just want to know you’re not dying or gonna die soon; but it really makes for a trauma-free nice feeling. Most medicine (up to a point) is just bedside manner; this team is fabulous. 

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Responses

Response from Jessica Nowak, Nurse Unit Manager, Peri Operative Services, Daylesford, Central Highlands Rural Health 2 months ago
Jessica Nowak
Nurse Unit Manager, Peri Operative Services, Daylesford,
Central Highlands Rural Health
Submitted on 26/02/2025 at 11:13 AM
Published on Care Opinion Australia at 5:39 PM


Hi omegagc73,

We appreciate you taking the time to write this honest and kind feedback to the Daylesford Theatre team.

We count ourselves lucky to have patients like you!

I will forward this review to the team, which will assist in reflection and continued performance.

Wishing you all the best, take care of yourself.

Kindest regards,

Jessica Nowak

Nurse Unit Manager

Peri-Operative Services

Daylesford Hospital

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