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Training and Learning


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To fully support the implementation and ongoing use of the Care Opinion platform, comprehensive training on Care Opinion’s systems and processes is available to all subscribing services.

Our training is offered via live training webinars, just-in-time learning and one-on-one support. This is all designed to help you to make the most of the platform's features and functionality.

Live training webinars

We offer live webinars on a variety of topics all designed to help you make the most of the platform's functionality, partner with your consumers and easily draw evidence of meeting quality standards for accreditation.

Benefit not only from our know-how and expertise but that of staff in other organisations using Care Opinion. 

Sessions will be recorded and available online within 5 business days of the session's conclusion. Our training calendar is available with registrations open for sessions between March and June 2023.

Learn more and register for a webinar. 

Just-in-time Learning

Take advantage of our how-to videos designed to give you just the information you need, when you need it. With each video less than 6 minutes long, you'll can get it done over a cup of coffee.

Learn to use some of our more advanced search features, get your alerts sorted, and confidently help your members with their questions. More videos will be uploaded in the coming weeks so you'll be an expert in no time!

Check out our how-to videos. 

One-on-one Support

The Care Opinion Australia Team are a friendly, approachable group, happy to help you. There are times when technology just isn't as good as a conversation. So please, pick up a phone at any time and give us a call on 07 3020 8500 or email us at

Remember, there is no such thing as a silly question and we have the advantage of reading, seeing and hearing from others working in aged,community and health care every day.

We see how tricky situations are handled, excellent responses are written and community engagement ideas that work. We genuinely love to share our learning, ideas and get creative with you so reach out any time.