All staff at Royal Melbourne Hospital are patient, informed, helpful and caring. However, I feel they are grossly understaffed and unable to meet patient needs at the levels espoused by the hospital websites.
While visiting my parent at the hospital, I saw 2 mice run across the foyer. You can imagine my horror, although it is no wonder - trays of half eaten food sit on trolleys for hours, full urine containers are left in rooms for at least half a day or more, bins are full and the floors are filthy. This is bad enough for us, but what about the patients whose beds are on the floor due to fall risks?
I feel this is unacceptable for patients and staff alike, and more needs to be done by hospital administrators to rectify the situation and get this hospital back to the standards it once had. The research and learning facilities may be amazing, but I feel the patient care conditions are seriously lacking, and isn't this supposed to be the first priority of a public hospital?
"Patient care and hospital conditions"
About: Royal Melbourne Hospital Royal Melbourne Hospital Parkville 3050
Posted by warmbd87 (as ),
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