About: Cowes Phillip Island Health Hub Cowes Phillip Island Health Hub Cowes 3922
I had a pain down my left arm and left side of my body a few days ago. I put up with the pain throughout the day, but in the evening I decided to change to go to bed. I then noticed a rash all down the left hand side of my body, going through to the centre of my stomach and back. I then phoned Cowes Medical Hub and was informed to come around.
The pleasant, courteous and professional manner that I was treated with by the security officer, receptionist, nurse and doctor was extraordinary. I believe that they ALL should be commended for the way that they conducted themselves.
Responses to this story
Response from Jan Child, CEO, Bass Coast Health 4 days ago
Thank you for taking the time to provide us with your feedback. We will make sure the staff at the Hub receive this feedback and I know they will be really chuffed.
I am pleased we were able to assist and I hope your pain and rash has resolved. Whilst we hope we don't see you back there too soon, its hopefully reassuring to know we are open 24/7 to assist. (And the trick is the further outside hours you come, the less busy you should find it)
All the best,
Update posted by Wacky (the patient) 3 days ago
Thank you for all that Jan!
I had cause to have to return to The Hub a few days later (daylight) and although a lot busier, again the same pleasant, courteous and professional manner.
The Staff at the Hub should be proud of themselves!
Response from Jan Child, CEO, Bass Coast Health 3 days ago
So good to hear and I know they take enormous pride in their work.
All the best!