Christmas Closure 2025
The Care Opinion Australia office will be closed from 12:00pm (AEST) from 24 December 2025 and will reopen on 5 January 2026.
During this time, the moderation team will be working limited hours and there may be a delay in publishing stories. We remain committed to reviewing and publishing stories as soon as possible and our normal operating hours will resume from Monday 5 January.
Tell Your Story
Tell us about an experience of health, aged or community care within the last 2 years.
Your story is a brief description of a personal experience of care with a service provider. It can include what happened, what was good and what could have been better.
You can use words, our picture tiles or both to help tell your story.
If you need immediate help, these support services may be able to help.
What happens to your story?
We read your story and publish it on our website if we can. We moderate all stories to keep consumers and staff safe.
We ask for your email so we can let you know when we publish your story, but we don't share your confidential information with anyone else unless we believe that there is an immediate risk of serious harm or loss of life to you, or to someone else (see our privacy policy).
We always do our best to contact your service provider to let them know about your story and invite them to respond to it. If they do, we let you know.
Click through to learn more about:
Moderation on Care Opinion.
Care Opinion for storytellers and how to submit your story.
Submitting a formal complaint about your service provider.
Care Opinion's terms and conditions.
Help: What is your story about? You can put your story subject here.
Please tell us what your story was about
Please enter a longer story title
Your story title contains some characters we don't allow, such as: < >. Please remove these characters and try again
Sorry, your story title can't be more than 250 characters long
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Help: Pictures
You can tell your story with words, pictures, or a mix of both.
You can add words between the pictures.
Learn more about picture stories (this will open in a new tab)
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Help: Add a picture
You can add just one picture, or as many as you like.
Add a picture by clicking or dragging it.
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Help: How you felt
After you add a picture, move it to show how you felt.
Use the arrows to move the picture towards the happy end or the not happy end.
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Help: What happened?
Tell your story here. You can write about any health and social care services you have used in the past 3 years. What was good? What could have been better? How did you feel about your care?
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Help: Do you need help?
Try using pictures to tell a story
Learn more about picture stories (this will open in a new tab)
Please tell us what happened.
Please provide more details of your story with at least 5 words.
Your story is too long, please shorten your story. (Less than 1000 words and 8000 characters)
Help: Tell us when your story happened.
Help: Are you the patient or service user in your story, or a friend, relative, carer or someone else?
Please make sure a grown up knows you are sharing your story. If they agree it is OK, tick the box to let us know.
Has a grown up agreed it is OK to share your story?
Please enter a location
Don't see any options? Click here
Help: We need a location to help us get your story to the right services to make a difference.
Privacy: We never tell anyone else your location. We won't share it with health services or show it on this site.
More about why we need your location (opens in new window)
Sorry, we encountered a problem getting your location. It's our fault, not yours. Please use the box below to enter the location information instead.
Please enter a location
Help: We need a postcode to help us get your story to the right services to make a difference.
Privacy: We never tell anyone else your postcode. We won't share it with health services or show it on this site.
More about why we need your postcode (opens in new window)
Please enter a valid postcode
Help: Tell us any conditions (illnesses or injuries) your story is about. Add them one at a time, like "diabetes", "broken ankle", "depression".
Add any treatments or procedures you had too, like "x-ray" or "hip replacement".
The words you add will help other people to find your story.
- Please enter a tag between 2 and 50 characters.
Suggesting conditions, tests and treatments...
Help: Make sure you have told us about any services you used. You can add more if you like.
This helps us get your story to people who can use it for learning and change.
Suggesting services...
So we can share your story, tell us which service(s) your story is about.
Type the names or locations of the service(s) in the box above.
Help: Add some keywords to say what was good, and what could be improved. How did you feel about the services you used?
Help: What was good about your care? Add some keywords.
The words you add will help other people to find your story.
- Please enter a tag between 2 and 50 characters.
Help: What could have been better about your care? Add some keywords.
The words you add will help other people to find your story.
- Please enter a tag between 2 and 50 characters.
Help: How did your care make you feel? Add some keywords.
The words you add will help other people to find your story.
- Please enter a tag between 2 and 50 characters.
It looks like you're offline.
You need to be online to submit your story. We'll wait here and periodically check when you're online again.
This story is signed by . Not you?
This story will be submitted as a leaflet.
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