Long time not heard from the Doctor!

(as the patient),

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About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

I got a eye problem and got a referral letter from my Family doctor;

I went to Sydney Eye Hospital;

The staff received my referral letter and gave me a copy; he told me a doctor will contact me after they review my case;

It is more than a month after I received a message from my Iphone, it said again someone will contact me.

It is one month past and nothing happen.

Would anyone tell me what happened?

I think my file may be lost in the hospital after they got it.

Thanks.

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Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital

Dear vulpeculaeq79

Thank you for contacting us about your referral and the delay in the follow up. I apologise for your experience. Could you please contact me on this email: SESLHD-SSEHExecutiveServices@health.nsw.gov.au with your details and the Manager of the Eye Clinic will look into the reason for the delay and contact you directly providing clarity.

Kind regards

Jennie

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