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"My pregnancy and birth"

About: King Edward Memorial Hospital / Family Birth Centre King Edward Memorial Hospital / Maternity

(as the patient),

When I first found out I was pregnant, I looked into my options for care and support. After a recommendation from a friend, I decided to refer myself to the Family Birth Centre at King Edward's Memorial Hospital in Perth, WA. They offered continuity of care from the same midwife which was a priority for me.

I was allocated to Georgia, a midwife at the Centre. From the initial phone call, to my last post natal home visit with her, she provided the most amazing care that I had ever received from a health professional. During my birth, she was my rock, my cheerleader that helped me survive my labour without pain relief. She knew what to say, what position I needed to change to, and made me feel so comfortable during the most vulnerable experience of my life.

Most importantly, she helped me survive the first 10 days of being a new mum. I had absolutely no idea what I was doing and she went above and beyond to help and provided the emotional support I needed during the hardest week of my life. I feel sad that this time has past and she is no longer my midwife. I cannot thank her enough and the rest of the team at the Family Birth Centre for providing the absolute best care. I cannot wait until baby 2 so I can see her again. 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 6 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 20/10/2023 at 7:37 PM
Published on Care Opinion on 23/10/2023 at 9:46 AM


picture of Delaney Gibbons

Dear Ag93.

Thank you for taking the time during what must be a very busy time for you to share about your wonderful journey though pregnancy, labour and birth.

It is very gratifying to know that your experience of our service lived up to the recommendation from your friend and your expectations. We strive at the Women & Newborn Health Service to provide the most excellent care possible and it is very reassuring to know your experience reflects our efforts.

The care you received from Georgia clearly had a great impact on your well-being, and I will be sure to pass on your gratitude to Georgia and the team. The fact that you would come back to us in a future pregnancy is testament of the quality of care they have provided.

I hope you and your family continue to thrive.

All the best,

Delaney Gibbons

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