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"Prenatal care and child birth"

About: King Edward Memorial Hospital / Family Birth Centre

(as the patient),

I was lucky enough to have a wonderful midwife, Olivia, through the Family Birth Centre at KEMH. Throughout all my prenatal appointments she was caring, she was accommodating with my other two children attending and provided true midwifery care. She always presented me with my options, the places to find research so I could make informed choices in relation to tests and preparation for birth. Then the actual birth she was supportive during early labour via text and phone calls, then during the night, came to the birth centre to attend my birth. She supported my wishes with quietness and darkness, while continuously monitoring me and my baby. She was supportive of my husband and even my children after the delivery, by carrying out my wishes of my son being able to cut the baby’s cord. At no stage did I feel unsafe or unheard or pressured. It was like I had a good friend there helping me with my birth. 

I also want to note, that the few times I called Olivia on her days off, I spoke to other midwives in her team and they were equally as companionate, professional and attentive as Olivia. The same goes for those that provided some of my post natal care. Even though I didn’t know them they were equally as caring and I also felt like they were friends. The birth centre truly has great people working there as midwives. Which has left me feeling supported and happy about the birth of my third baby.  I wish more women could have access to continued care provided by midwifes, so they too could feel the way I feel about birth: like I’ve achieved the impossible!  A midwife like Olivia makes all the difference! 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 5 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 29/11/2023 at 4:18 PM
Published on Care Opinion at 4:28 PM


picture of Delaney Gibbons

Dear festivitysd39,

Thank you for taking the time to write to us and express your thanks for the care you received from your midwife, Olivia at the Family Birth Centre. It is so important that our patients feel heard and supported throughout their care and I am so pleased that this was your experience.

It is so lovely to hear that Olivia and the team were so committed to ensuring all of your wishes for you and your family were met. We will be happy to share your kind words of appreciation with Olivia, who I’m sure will be honoured to receive such high praise for the care she provided. She truly embodies the WNHS core values of care and respect!

Thanks again for this lovely feedback. I wish you and your family all the very best.

Kind regards

Delaney

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