This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The staff at Northampton Hospital"

About: Northampton Hospital

(as a relative),

My husband & I asked for our Uncle to be taken to this hospital to be assessed for his leg ulcers plus we were appalled with his living conditions. Our uncle's disabled daughters carer, who had the same opinion as us, took him in for the checkup. 

On arriving at the hospital Lisa and staff couldn't do enough for our Uncle and they to were upset by his appearance. Unbeknown to us as we live outside of Northampton, our uncle and his disabled daughter were living in squaller. The only way we found out this was happening was when we went to see my husband's fathers Sister, our Aunty in Dongara. We then decided to visit our Uncle at the family farm. This is when we stepped in.

I felt Di has gone out of her way to provide a wonderfully clean & caring place for our uncle until a placement at BrookView becomes available. We need to keep him there as his disabled daughter is brought into see him 2/3 times a week by her carer. This benefits them both greatly. Our uncle looks one hundred percent happier and is full of praise about the staff and raves about the food and attention he is getting.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jody Rolston, Operations Manager Midwest Murchison, WA Country Health Service 2 months ago
Jody Rolston
Operations Manager Midwest Murchison,
WA Country Health Service
Submitted on 20/02/2024 at 2:31 PM
Published on Care Opinion at 3:52 PM


picture of Jody Rolston

Dear redhn87,

Thank you for taking the time to share your experiences with us on Care Opinion.

I felt extremely proud to read your story and the way Lisa, Di and the team at Northampton supported your uncle and his daughter. The team at Northampton are passionate about putting vulnerable members of the community at the centre of healthcare, treating them with dignity, respect and compassion. They frequently go above and beyond supporting their community and your Uncle’s story is a perfect example of that.

I will take great pleasure in passing on your appreciation to all the team at Northampton.

I understand that your Uncle is very happy and content in his current environment and I thank you again for providing your feedback.

Kind Regards

Jody Rolston

Acting Operations Manager Midwest Murchison

WA Country Health Service - Midwest

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k