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"Investigations after feeling weary and lethargic"

About: Jurien Bay Health Centre

(as the patient),

Recently I have felt weary and lethargic for three days and was constantly sleeping, on the weekend I decided to attend Jurien Bay Health Centre just to ensure that there was not some thing seriously wrong with my health.  The day I arrived at the center at approximately 11.00, within 10 minutes I was being reviewed by a Triage Nurses and then moved onto a ward. I advised that i was feeling no pain just constantly tired. I was subject to a serious of tests, all trying to determine the cause of my predicament. Each test proved negative, but was somewhat comforting to ruler out a major issue. The wait for the tele-health Doctor was not long. After a discursion about my symptoms and test results, the conclusion was I had a viral infection and was advised to drink plenty of fluids and rest, which is what I had been doing.

I was pleased with the promptness of service, the care provided and the standard of the facility. The staff I saw including the Doctor were excellent and a credit to their profession. 

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Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 2 months ago
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 25/02/2024 at 11:49 PM
Published on Care Opinion on 26/02/2024 at 11:10 AM


picture of Trenton Greive

Dear filingxg67,

Thank you so much for taking the time to provide feedback on your recent presentation to Jurien Bay Health Centre.

It must have been an anxious time for you.

It was great to read that the nurses and telehealth doctor were persistent in their approach to find out what was making you feel unwell and were able to establish your issue.

I will certainly be passing on your kind and uplifting words to the treating team involved.

Thank you again and I hope you are on the road to full recovery.

Trenton

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