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"Wonderful staff who helped me avoid a doctor who makes me feel unsafe"

About: Albany Health Campus / Emergency Department

(as the patient),

My spouse took me into ED with uncontrollable vomiting & other unpleasant symptoms which was making me dehydrated and miserable. 

We asked if a known ED doctor was on roster and they were.

I explained I did not want to see that doctor and then started feeling very worried about who I could see.

The staff asked me why and I got very upset. They very kindly provided feedback forms and arranged for another doctor to see me. All staff I dealt with were at all times kind, courteous and showed me compassion and care. They sorted me out efficiently and following protocols I’m aware of. Thank goodness for these wonderful nurses, doctors and other staff and I’m so glad there are many good people and, in my opinion, only one active and vociferous “doctor” at this hospital. I feel the rest of the staff should not be required to compensate for this person.

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