Care Opinion Australia works with health, aged and community services around Australia, providing a safe and easy mechanism for citizens to leave anonymous feedback about their experience of care.
The Care Opinion Australia office is based in Queensland. Office hours are from 9:00am to 5:00pm (AEST) Monday to Fridays, excluding public holidays.
Please note Care Opinion Australia is not a hospital or health service, for queries regarding appointments, referrals, vaccinations or other personal aspects of care, please contact your service provider.
Please choose from the below options to direct your query to our team.
For members of the public
For queries regarding story progress or submission, please contact email@example.com.
To tell your story over the phone please call us on 1300 662 996
For general queries, or if you are experiencing challenges with navigating the website please contact firstname.lastname@example.org or complete the contact form below and a member of our support team will respond.
For subscribing health services
For all queries regarding story progress or submission, please contact email@example.com.
For queries regarding subscription services and all non-story specific queries, please contact us on 07 3354 4525 or email firstname.lastname@example.org.
For all other enquiries
Please contact email@example.com or complete the contact form below and a member of our support team will respond as soon as possible.
Moderation and Editorial Guidelines
Moderation and editorial guidelines prevent us from accepting story submission via email. Please submit your story directly online, this is to keep you safe and ensure all storytellers have provided informed consent for their story to be moderated and published on the Care Opinion Australia platform.
The publication of blog posts/articles is restricted to service providers holding a full active subscription with Care Opinion Australia. We are unable to publish article or links to articles on behalf of third parties.