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The Care Opinion platform is an enabler of current Australian health, aged and community care policy post COVID, as decision makers strive to bring the consumer voice and experience to co-design and service improvement.

By empowering consumer engagement and encouraging consumer feedback, Care Opinion contributes to improving the Quadruple Aim of Health: improved patient experience, improved provider experience, improved population health, and sustainable healthcare. In the Care Opinion context, we refer to this quadruple aim operationally as the ‘human’ experience of care.

We are proud to provide opportunities for our subscribers, partners and those in the quality and safety landscape in Australia to gain more knowledge and understanding of the power of the patient voice for quality and safety. 

Learn more about our events through the below links. 


Forum on 8 May 2024 - Advancing a governance framework for patient-centred feedback. 


Forum on 26 October 2023 - Partners in safety: Elevating the voice of patients for quality feedback and co-design. 


Conference on 28 April 2021 - The purpose of patient feedback: how does public online feedback address the missing link?