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Partners in safety


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Elevating the voice of patients for quality feedback and co-design

In response to the WHO’s call to action to ‘elevate the voice of patiImage titleents!’, Care Opinion Australia were thrilled to launch the first online forum since 2021. "Partners in safety: Elevating the voice of patients for quality feedback and co-design".

Participants joined with national and international experts in relational feedback and explored the question ‘working together to make health care safer: how can we elevate the patient voice and bring our workforce on the journey?’

Watch the conference recordings

Access the presentations from each session from our YouTube channel. All recordings are conveniently available within the playlist “Care Opinion Australia Forum 2023: Partners in safety: Elevating the voice of patients for feedback and co-design”.

Sessions highlighted:

  • International experience in how the consumer voice is taking UK citizens closer to zero patient harm.
  • How relational feedback is bringing staff on the journey with patients in Scotland.
  • Engaging your workforce in the patient experience of safety and quality through patient narratives.
  • Voices from the West: the experience of relational feedback in Western Australia and where to from here.
  • Humanity in safety and quality.
  • Research and learning through relational feedback.

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