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How Care Opinion works

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Take a look at our brochure which highlights the impact on health, community and aged services.

Care Opinion Australia is a not-for-profit organisation that facilitates transparent, independent and two-way communication via an online public platform. We allow consumers (patients, service users, clients, carers, families/carers) to share holistic stories (brief accounts) of their experiences with health, aged and social care service providers without reserve or the confines of survey boxes.

These stories are lived experiences that are being told in order to recognise the exceptional care that was received and/or to highlight the need for change.

Watch this short video for a quick overview of how the platform works in practice. 



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