The flow-on effect of using the Care Opinion platform
We recognise that the implementation of the Care Opinion platform is a journey. This journey can be described as a workflow that leads to ongoing success and culture change.
As the journey progresses over time, service providers experience the use of Care Opinion as an enabler to:
- restore relationships
- resolve issues
- build trust
- reduce formal complaints.
In essence, they understand Care Opinion’s mantra that:
“THE PLURAL OF STORIES IS NOT DATA, IT IS CULTURE”
[Workflow Sample Document]