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Leading the Way in Listening: Celebrating 10 years of Care Opinion in WA

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WA Health, Health Consumers’ Council WA and Care Opinion Australia invite you to join us to celebrate 10 years of Care Opinion in WA.

Care Opinion Australia warmly invites you to join a senior leaders’ forum on Tuesday 21 April 2026, proudly supported by the Department of Health WA and Health Consumers’ Council WA.

A note on registration: this forum will be offered in person and online. See below for the separate registration links for each attendance mode.

Western Australia remains the only state to have implemented Care Opinion across all public hospitals as a consistent, system-wide approach to transparent feedback, and to invest in independent individual advocacy as part of a broader commitment to systemic improvement. This forum offers a moment to reflect not only on progress, but on how narrative feedback and consumer input are shaping governance, culture, continuous quality improvement and system performance.

Opened by the Honourable Meredith Hammat MLA, Minister for Health and Mental Health, with an address from Dr Lesley Bennett, Deputy Director General, Clinical Excellence, and reflections from Fraser Gilmore, CEO of Care Opinion UK, the morning will connect system leadership with lived experience and practical direction.


Together, we will:

  • Learn about Care Opinion within the broader health system context.
  • Explore governance and practice in responding to stories and supporting workforce wellbeing.
  • Plan the next bold step in embedding consumer voice across Western Australia.
  • Recognise leadership, frontline excellence and outstanding practice.


Venue: Beaumonde On The Point, 306 Riverside Dr, East Perth WA 6004 | Also offered online via Microsoft Teams

Time: Tuesday 21 April 2026 8:00 am to 12:30 pm

REGISTRATION

Perth and metropolitan attendees: We'd love to see you in person at Beaumonde on the Point, East Perth. To attend in person register via Eventbrite here.

Rural and regional attendees: Registrations to attend online please register here: to attend online via Microsoft Teams, click here.

For enquiries, please contact Care Opinion Australia at partnering@careopinion.org.au 07 3354 4525Image title