We believe that patients' feedback - good or bad - is essential to improving Australian health and care services.

"I just wish that the staff would have communicated better with me. I felt expecting me to read signs in the waiting room when I could not see out of my eye is a little silly."

"With the help of the supportive staff...I have found myself again. "

"I found they radically helped change my life in a marvelous way."

"You are the reason I believe angels are real. Your kindness, empathy, compassion and humour with me and my son was unmatched."

"Not only did we have a midwife that was professional and knowledgeable, but Paula genuinely took time to care and understand. "

"Katrina, showed exceptional compassion and care, taking the time to hold my hand and explain the developments, which was incredibly reassuring during such a vulnerable moment."

"...forever grateful to her for being there for me during my darkest hours."

"You will all be remembered with kindness and respect, as you showed to our family during such a tough time for all of us"

"It is very difficult for my parent to step over the curb and the reticulation pipes to sit down. There are no seats by the entrance for them to wait."