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Using the Consumer Voice


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Partnering with Consumers

There are times when stories provide an opportunity to invite storytellers into a change that is being planned and/or has been made. You can also use your response to share how it was you consulted and partnered with consumers regarding that you are planning to make or have made.The stories below show what other services have done and how the responding officer has communicated this in their responses.

Oncology (Crit 0)

Entertainment for kids who have transitioned to adults (Crit 1)

Mirrors in the bathroom (Crit 3)

Gynaecology Appointment (Crit 4)