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Phase 2 | Foundational Preparation


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This phase lays the foundations to inform, prepare and equip key stakeholders to engage with narrative, relational feedback. During this phase, the focus is primarily on internal stakeholders, including staff in soft launch services and includes internal promotion, training and communications.

Click through to read the following elements included in Phase 1:

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It is recommended that Phase 2 is completed within one (1) month of Phase 1’s completion. This is three (3) months after the subscription contract (Service Agreement) has been signed and returned to Care Opinion Australia.

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Download Phases 1 and 2 of the Implementation Guide and Action Plan.

Return to Implementation Guide Home. 

Return to Phase 1.

Move to Phase 3.