This phase represents a ‘coming together’ of Care Opinion feedback with existing quality, safety and consumer engagement activities.
The platform is optimised by:
- stories being routinely shared and responded to with quality, in a timely manner
- engagement activities routinely run to continue momentum with the platform
- stories and reports being used to inform strategic and operational improvements
Click through to read the following elements each Implementation Guide Phase includes:
* Action Plan (editable)
It is recommended that Phase 5 is reached within four (4) months of the completion of Phase 4.This is 10 months after the subscription contract (Service Agreement) has been signed and returned to Care Opinion Australia.
Download the full Care Opinion Implementation Plan.
Return to Implementation Guide Home.